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Check Scanning

Appendix B – Online Customer Adjustments

When a check scan deposit is being processed, a number of verifications take

place including:

▀ Confirming the declared amount of each item

▀ Confirming each item is negotiable for deposit

▀ Assessing that the quality of each image is acceptable

▀ Confirming that the deposit is in balance

When an issue is discovered for a particular item or for the deposit as a whole, the

item or deposit will be adjusted as appropriate.

The matrix below details the Online customer adjustments that can be created,

whether they would result in a debit or credit to a customer’s account, a

description of why the adjustment was created, and what the customer needs to

do, if anything, to resolve the issue.

1 2 ... 35 36 37 38 39 40 41 42 43 44 45

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RDM EC7000i Guía de usuario Pagina 40